Frequently Asked Questions
If you don’t find an answer to your question here, please contact us either through our website, email or Facebook. We would be happy to talk to you.
Due to the shipping cost, there will be a minimum of 4 products that have to be purchased for checkout to occur.
Ship dates for trees are the approximate days that we mail your trees from our location. Sometimes, we are ahead and may mail them a few days early, and they arrive on or close to this date, but we generally mail them on the date you selected as you checked out from the website.
If your shipping requires multiple boxes please know that your shipping costs will increase. All shipping rates are shown during checkout.
When signing up for an email notification, click on the tree that interests you and select a size. This will give you the option to place your email in the box provided for the notifications. Not every size of every tree will be available; signing up for multiple sizes would be a benefit to you.
If you add another item to your cart the 30 minute timer will reset so that you have ample time to complete your purchase.
Due to phytosanitary regulations, we do not ship to California. We also do not ship chestnut trees to Washington, Wisconsin, Florida or Oregon. Trees will be packaged correctly to meet the shipping requirements for Idaho and all other states.