Help Center

Frequently Asked Questions

A quick place to find ordering, shipping, pickup, and stock notification answers.

If you don’t find an answer to your question here, please contact us either through our website, email or Facebook.  We would be happy to talk to you.

When can I start purchasing?
Our start date for sales is in late summer. We have a limited quantity of trees, so please place your order early! You can select your spring ship date as you checkout on the website

Due to the shipping cost, there will be a minimum of 2 products that have to be purchased for checkout to occur.

When do my trees ship?
You are required to select a ship date as you checkout from the website. Our trees ship in the middle of March up through the end of April. Depending on your location and how cooperative the weather is during this time. We will notify you when your trees are shipped.

Ship dates for trees are the approximate days that we mail your trees from our location. Sometimes, we are ahead and may mail them a few days early, and they arrive on or close to this date, but we generally mail them on the date you selected as you checked out from the website.

Can I pick up my order?
Yes, we offer local pickup. Your trees can be picked up from March into April. We are here 8-4 Monday through Friday. Please give us a notification if you are coming so we have them packed up and ready for you.
Shipping boxes
Our shipping is very unique in terms of shipping trees. Grafted trees will fit 30-34 trees in a box and our 2-3′ trees can ship up to 70 in a box.

If your shipping requires multiple boxes please know that your shipping costs will increase. All shipping rates are shown during checkout.

Product Stock Alerts
Please do not use the contact form to sign up for product stock alerts.  This can be done directly under that product after choosing your product option(s).

When signing up for an email notification, click on the tree that interests you and select a size. This will give you the option to place your email in the box provided for the notifications. Not every size of every tree will be available; signing up for multiple sizes would be a benefit to you.

Adding / Purchasing Items
We updated the site so that when you add a product to your cart you will have 30 minutes to complete the checkout.  This prevents you from losing items from other users who would have completed their purchase before you did.

If you add another item to your cart the 30 minute timer will reset so that you have ample time to complete your purchase.

Shipping Policy

Due to phytosanitary regulations, we do not ship to California. We also do not ship chestnut trees to Washington, Wisconsin, Florida or Oregon. Trees will be packaged correctly to meet the shipping requirements for Idaho and all other states.

Could you go into a little more depth/detail on the rootstock that you use versus other nurseries? I’m kinda new to this, and I’m looking for a nursery to buy from
The best way I can describe it is by looking at people living in a rural ranch house or people living in a skyscraper in the city. We can compound much more fruit on a given tree when we build up using less real estate to produce much more fruit on a given tree depending on the roots we graft onto the tree. Many clonal roots will not allow us to see the tree’s full potential, and many will fall over in a thunderstorm if you graft a productive tree onto a root like this and do not support it. Many clonal roots stay toward the soil’s upper layer and do not anchor well. Having a well-anchored tree that can sustain a fruit load is another benefit to growing a tree on the roots that we offer here. Having a well-anchored tree also means drought resistance, as the roots are down and do not lay in the upper layer of soil. My short answer would be. I use the roots I do because they anchor well, providing drought resistance and more vigor, providing much more fruit on a given tree.