Frequently Asked Questions
If you don’t find an answer to your question here, please contact us either through our website, email or Facebook. We would be happy to talk to you.
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When can I start purchasing?Our start date for sales is 9/26/2022. We have a limited quantity of trees, so please place your order early!
Due to the shipping cost, there will be a minimum of 4 products that have to be purchased for checkout to occur.
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When do my trees ship?You are required to select a ship date as you checkout from the website. Our trees ship in the middle of March up through the end of April. Depending on your location and how cooperative the weather is during this time. We will notify you when your trees are shipped.
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Can I pick up my order?Yes, we offer local pickup but just like shipping, the trees won’t be ready until the middle of March.
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Shipping boxesOur shipping is very unique in terms of shipping trees. Grafted trees will fit 30-34 trees in a box and our 2-3′ trees can ship up to 70 in a box.
If your shipping requires multiple boxes please know that your shipping costs will increase. All shipping rates are shown during checkout.
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Product Stock AlertsPlease do not use the contact form to sign up for product stock alerts. This can be done directly under that product after choosing your product option(s).
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Adding / Purchasing ItemsWe updated the site so that when you add a product to your cart you will have 30 minutes to complete the checkout. This prevents you from losing items from other users who would have completed their purchase before you did.
If you add another item to your cart the 30 minute timer will reset so that you have ample time to complete your purchase.
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Shipping PolicyDue to phytosanitary regulations, we do not ship to Alaska, California, Hawaii, Idaho, Oregon, and Washington.